Order & Product Handling
Retail and e-commerce fulfilment that absorbs peaks without burning operators.
Engineered for online supermarkets, omnichannel retailers and e-commerce fulfilment operators — where SKU breadth, order velocity and delivery promises converge on one warehouse floor. Our multi-level conveyor and order-handling systems are built to reduce operator walking distance, route products intelligently and absorb peak demand without breaking under it.
The operating reality
Grocery delivery, same-day e-commerce and click-and-collect all run on the same building. Order profiles shift daily. Campaigns rewrite the mix overnight. Returns arrive without a schedule. A system sized for average load fails exactly when marketing works — and a system that eats operator time on walking never makes its ROI.
Velocity and precision
What we deliver
- Multi-level conveyor systems — for tote and parcel handling. Use vertical cube before you expand the footprint.
- Automated in-motion weight control — every order reviewed against expected weight as it flows past; picking errors caught before dispatch, not after customer complaint.
- Order sorting to checkout and commissioning tables — pick-zone streams consolidated cleanly; operators work the next order instead of walking for it.
- Buffer storage — ready-to-ship orders and empty-tote pools managed on a single conveyor logic, not as separate systems.
- Conveyor shuttle systems — effective bin handling and compact tote buffering, powered by our patented Logisoft Shuttle (see Solution 04).
- Robotic integration — KUKA and Denso robots integrated into multi-level conveyor layouts for order buffering and pick-and-place.
- HMI Diagnostics & Controls — real-time tote-level status, remote access, full operator control (any infeed can become an outfeed and vice versa).
- WMS / ERP integration — picking, sorting and dispatch data flow directly into your system of record.
Built around the operator, not instead of them
Retail fulfilment is not a dark-warehouse problem — operators still handle the last 30 cm. We engineer for fewer steps, shorter reaches and clearer HMI feedback, because the bottleneck is rarely the conveyor. It is the walking distance between pick, pack and dispatch. Our systems are designed so that every operator minute goes into actual value-adding work, not transport.
Proven at scale
eBag — Bulgaria’s largest online supermarket
A three-level conveyor system for bin handling, order buffering and order sorting, delivered turnkey for eBag’s flagship Sofia hub — serving more than 5,000 SKUs across temperature zones. The system sustains grocery fulfilment aligned with same-day promises, and pairs with robotic tote buffering for peak absorption.
"Inside the warehouse, it is like music, and Logisoft's conveyor lines provide the rhythm."
— eBag's Process Manager
Ozone.bg
A multi-level conveyor and DWS system routing products from 100 g to 40 kg at up to 3,000 items per hour. Result: manual sort errors eliminated, fulfilment cycle time significantly shortened.
Why this architecture
- Flexibility — modular layout grows as your SKU count and order velocity grow.
- Floor efficiency — multi-level design uses the cube you already pay rent on.
- Error containment — in-motion weight control catches picking mistakes inside the building, not at the customer's door.
- One accountable partner — design, build, controls, commissioning and support from the same engineering team.